Privacy Policy

HackToLive (H4K2LIV3) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, academy courses, and related offerings. Please read this policy carefully to understand our practices regarding your personal data.

1.1 Personal Information

We collect information that you provide directly to us, including:

• Name, email address, phone number
• Billing and payment information
• Account credentials (username, password)
• Educational background and professional information
• Profile information and preferences
• Communications with our support team

1.2 Automatically Collected Information

When you access our services, we automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Course progress and completion data
• CTF challenge attempts and scores
• Log files and analytics data
• Cookies and similar tracking technologies

1.3 Professional Service Information

For cybersecurity service clients:

• Company information and contact details
• System and network information for security assessments
• Vulnerability and security assessment data
• Project communications and documentation

We use collected information for the following purposes:

• Provide, maintain, and improve our services and courses
• Process enrollments, payments, and transactions
• Deliver course content and track learning progress
• Communicate about services, updates, and promotional offers
• Provide customer support and respond to inquiries
• Conduct security assessments and deliver professional services
• Analyze usage patterns to enhance user experience
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations and enforce our terms
• Send administrative information, such as policy updates
• Facilitate CTF competitions and community engagement

We do not sell your personal information. We may share information in the following circumstances:

3.1 Service Providers

We may share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, email delivery, and analytics. These providers are contractually obligated to protect your information and use it only for specified purposes.

3.2 Legal Requirements

We may disclose information if required by law, legal process, or government request, or to protect the rights, property, or safety of HackToLive, our users, or others.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

3.4 With Your Consent

We may share information for any other purpose with your explicit consent.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Secure access controls and authentication mechanisms
• Regular security assessments and vulnerability testing
• Employee training on data protection and security
• Incident response procedures
• Compliance with industry security standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

We use cookies and similar technologies to:

• Remember user preferences and settings
• Authenticate users and prevent fraud
• Analyze site traffic and usage patterns
• Personalize content and advertisements
• Improve our services and user experience

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our services.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a structured, machine-readable format
• Object: Object to certain processing of your information

To exercise these rights, contact us at privacy@hacktolive.net. We will respond to your request within a reasonable timeframe and as required by applicable law.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Course completion records and certificates may be retained indefinitely for verification purposes. When information is no longer needed, we will securely delete or anonymize it.

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child under 16, please contact us immediately, and we will take steps to delete such information.

Your information may be transferred to and processed in countries other than Bangladesh. These countries may have different data protection laws. When we transfer information internationally, we implement appropriate safeguards to protect your data in accordance with this Privacy Policy and applicable laws.

Our services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a new "Last Updated" date. Significant changes will be communicated through email or prominent notice on our website. Your continued use of our services after changes constitutes acceptance of the updated policy.

HackToLive operates primarily in Bangladesh and complies with applicable Bangladeshi laws regarding data protection and privacy. We are committed to protecting your personal information in accordance with the Information and Communication Technology Act and other relevant regulations.

Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Request disclosure of categories and specific pieces of personal data we have collected
• Request deletion of personal data we have collected
• Opt-out of the sale of personal data (we do not sell personal data)
• Non-discrimination for exercising CCPA rights

To exercise these rights, contact us at privacy@hacktolive.net. We will respond within 30 days.

Under the General Data Protection Regulation (GDPR), EU residents are entitled to:

• Right to access: Request copies of your personal data
• Right to rectification: Request correction of inaccurate or incomplete information
• Right to erasure: Request deletion of personal data under certain conditions
• Right to restrict processing: Request limitation of data processing under certain conditions
• Right to object: Object to processing of personal data under certain conditions
• Right to data portability: Request transfer of data to another organization or to you

To exercise these rights, contact us at privacy@hacktolive.net. We will respond within one month.